Modern and fairly clean place. Excellent and efficient staff at the reception desk. Excellent and fantastic location near First Avenue. Close proximity to the beach, marina, public transport, and restaurants.

Practical, impressive room complete with the TV and the bathroom plus decent coffee. Its location is AWESOME, near restaurants / bars and main pedestrian zone.

the deluxe king room is modern with the bathroom, a king size bed, for example. its location is excellent, close enough to restaurants, the center of 5th and the beach, and the beach, marina and public transport. centro district is worth looking into.

This venue offers brand-new and spacious rooms with good coffee, excellent service, and a fantastic central location that met our needs perfectly in a bustling area.

Trouble with the hotel began immediately at the airport, we did not come to pick who we booked the hotel. I had to pay a premium for a taxi from the airport. Since we immediately took a pledge not clear what and demanded another 50 usd for, so we can use the refrigerator!! After the shower, the water poured into the room, all the while it was wet, shampoo and shower gel did not set ever. We laid on the bed tipped the cleaning lady thought understand that this is for a good cleaning and a shower gel, but instead of that, we saw swans out of towels on the bed ... The breakfast was just scrambled eggs, which had to ask for change, to somehow eat, juices were from the package, and soluble coffee ... not even 14 days waitress could not remember what I drink juice without ice. Towels for the beach has never been. I understand that the hotel is a party and loud music all night is inevitable, but I did not realize at the wall and screaming teenagers fighting ... WiFi was very weak and had to go out into the hallway. The hotel is a very good site that gives information not relevant truth ... Accordingly, you also give false information, I do not know if I can trust you in the future. Problemas con el hotel comenzó inmediatamente en el aeropuerto, no hemos venido a recoger que reservamos el hotel. Tuve que pagar una prima por un taxi desde el aeropuerto. Ya que no tomó inmediatamente un compromiso claro qué y exigieron otra usd 50 para que podamos usar el refrigerador! Después de la ducha, el agua se vierte en la habitación, todo el rato que estaba mojado, champú y gel de ducha no se estableció nunca. Nos puso en la cama con punta de la señora de la limpieza pensó entender que esto es para una buena limpieza y un gel de ducha, pero en lugar de eso, vimos cisnes de toallas en la cama ... El desayuno era sólo huevos revueltos, que tuvo que pedir el cambio, que de alguna manera comer, zumos estaban en el paquete, y el café soluble no ...

The room was tidy and the bathroom was large, I loved it. Everyone was superfriendly and outstandingly accommodating.

The place was clean, and the staff at the reception desk were very helpful and efficient.

Best thing at this hotel is the rooftop pool & bar.

Great location, very clean, wi-fi working very well, nice size rooms, very modern design. Recommend to everyone!

Great suite with good coffee and a nice balcony where you can chill. 🌿 the bathroom is also worth mentioning, it's.

The concept

I wanted to have supper one day and the chef didnt go, so there was no food service :s

The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

Great place, I stayed here with my baby. the breakfast options were awesome with lots to choose from! 🥐

No complaints at all, had a great stay. the hotel is fairly clean with friendly staff members and street views. Fast check, in and top, notch service overall. the location is unbeatable in a lovely area near the center of Playa del Carmen, close to the ferry, restaurants, and bars. Just a 10, minute walk from St Paul's Church.

Clean, hip new hotel with good location in everything what you may need. Quiet atmosphere, great breakfast with many options to choose from. Extremely friendly staff at the reception desk, new-fashioned deluxe king room.